SHIPPING POLICY
THE LUXE HAIR SOCIETY
At The Luxe Hair Society, every order is carefully prepared to ensure our customers receive a luxurious shopping experience.
ORDER PROCESSING
All orders are processed within approximately 3–5 business days, excluding weekends and holidays.
Because our hair extensions are sourced specifically for each order, processing times include sourcing, quality inspection, and packaging.
SHIPPING RATES
We currently offer shipping within the United States.
Standard Shipping: $9.99
Complimentary Shipping: Available on orders of $350 or more.
ESTIMATED DELIVERY
Once your order has shipped, standard delivery typically takes approximately 2–5 business days.
Estimated total delivery time: 5–10 business days.
Delivery estimates are not guaranteed and may vary due to carrier delays, holidays, or other circumstances.
ORDER TRACKING
Once your order ships, you will receive a shipping confirmation with tracking information at the email address provided during checkout.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information.
If you notice an error in your shipping address, please contact us as soon as possible.
We cannot guarantee address changes once an order has shipped.
LOST OR DAMAGED PACKAGES
If your package arrives damaged or tracking indicates a delivery issue, please contact us so we can assist with investigating the shipment.
CONTACT US
For shipping questions, please email:
info@theluxehairsociety.com
The Luxe Hair Society — Luxury Hair. Timeless Beauty.